November 27th – Office Closed, Critical On-call Support Available
November 28th, Thanksgiving – Office Closed, Emergency On-Call Support Only
November 29th, Day After Thanksgiving – Office Closed, Critical On-call Support Available
December 24th, Christmas Eve – Office Closed, Critical On-call Support Available
December 25th, Christmas Day – Office Closed, Emergency On-call Support Only
December 31st, New Year’s Eve – Office Closed, Critical On-call Support Available
January 1st, New Year’s Day – Office Closed, Emergency On-call Support Available
Critical and Emergency On-call Support means staff is not in office, but a designated person can handle critical issues via our support number 208-962-1073. Emailed tickets will not be checked.
Critical issues are individual work stoppages needing immediate attention with significant operational impact. Emergency issues affect company-wide operations requiring immediate resolution.
Please assess the severity of your issue appropriately during the holidays to allow our staff time with their families.
